TRAINING SERVICES

  • Theoretical and practical de/anti-icing and winter operations training and qualification in all aspects for ground personnel, maintenance personnel, dispatchers, and flight crews that meet SAE, AEA, ISO, ICAO, regulatory, and customer specific requirements.
  • Theoretical CBT/e-Learning/Online training.
  • Trainer qualification/certification training.
  • Operations management oversight/responsibility training.
  • Auditor training.
  • Fluid acceptance and testing and training.
  • Inspection only training (for those not involved in the de/anti-icing process).
  • Development of customized training and qualification programs (including implementing the use of computer based deicing simulators) to meet SAE, AEA, ISO, ICAO, regulatory, and customer specific requirements.
  • Refinement of existing training programs to ensure compliance with current industry and regulatory requirements.
  • Industry Canadian accredited Restricted Operator Certificate - Aeronautical (ROC-A) training and examinations.

QUALITY SERVICES

  • Development, performance and management of quality assurance programs and audits.
  • Pooled audit program.  Audit performed on same vendors in locations that handle multiple customer pool members.
  • Supplier/Vendor certification/approval audits.
  • Preparatory audits to ensure compliance with applicable requirements prior to DAQCP, DEVA, and regulatory audits.
  • Accident, incident and irregularity investigation, corrective action reports and process improvement plans.
  • Assessments, gap analyses, and process verification.
  • Development and refinement of quality management systems (QMS), safety management systems (SMS) and quality assurance programs.

CONSULTING SERVICES

  • Development, implementation and refinement of ground icing programs, manuals, and procedures to ensure compliance with SAE, AEA, ISO, ICAO, IATA, regulatory, and customer specific requirements.
  • Development of station deicing plans as required under regulatory requirements.
  • Development of deicing optimization strategies.
  • Development of deicing procedures, including on-gate/off-gate/hangar/CDF/DDF operations, engines running deicing and 1-person operated equipment procedures.
  • Glycol management, including storage, blending, and recovery.
  • Equipment and technology review/enhancement recommendations to optimize your operation.